There are problem “monitorer” and problem solvers.
Their end-to-end communication is guaranteed by a long chain of problem routers.
Problem routers, while routing issues, keep cc-ed a bunch of managers.
Message to problem solvers: if you want to rapidly get the point, reply the “multi-routed” mail as if you were responding to the first sender only (even if you can’t find a single piece of his initial request).
Do not try to answer as if the whole chain should understand.
Routers simply pass the info.
Sometimes corrupt it.